Privacy Policy

Last updated: August 2026

This is the privacy policy for the DNCL Techzone wholesale portal — the account and offer system used by trade buyers. It is written in plain English because it is meant to be read.

What we collect

• Company name and contact name — from your account application.
• Email address — your login, and how we reach you about your account.
• Phone number — optional, used only if a sales rep needs to reach you about an offer.
• Offers you submit — the items, quantities and prices you send us, plus your reference.
• Basic technical records — server logs of requests, kept for security and troubleshooting.

We do not collect payment card details through this site, and we do not run advertising, analytics or tracking scripts. The pages load nothing from third-party servers.

Why we hold it

To operate your wholesale account: to verify that you are a trade buyer, to let you sign in, to show you stock, and to let a sales representative contact you about the offers you submit and confirm them. That is the whole purpose.

Who sees it

Your details are not sold, rented or shared for marketing. They are seen by DNCL Techzone staff who handle wholesale accounts, and passed to the inventory and order system we use to fulfil confirmed orders — that system receives the order details it needs and nothing more. We also disclose information where we are legally required to.

Cookies

One cookie: the session cookie that keeps you signed in. It is strictly necessary for the portal to work, it is not used for tracking or profiling, and there are no advertising or analytics cookies. Signing out clears it.

How long we keep it

Submitted offers and the orders that come from them are kept as business records, as accounting and tax rules require. Account details (company, contact name, email, phone) are kept while the account is active; ask us and we will remove or anonymise them, except where they are attached to a transaction record we are obliged to retain.

Your requests

You can ask for a copy of what we hold about you, ask for corrections, or ask us to delete your account data. Write to [contact email] or [DNCL Techzone — postal address] and we will respond.

Changes

If this policy changes we will update this page and the date at the top. Material changes affecting account holders will be sent by email.