Terms of Use

Last updated: August 2026

These terms cover the DNCL Techzone wholesale portal. Using the portal means you accept them.

Accounts

The portal is for verified businesses buying at trade. Every application is reviewed and approved by hand before the account can sign in, and we may decline an application without giving a reason. Give accurate company and contact details, keep your password to yourself, and tell us if you think someone else has access to your account. One account represents one business — do not share logins outside it.

Offers are requests, not orders

Submitting an offer is a request to buy. It is not a binding order and it does not reserve stock. Prices and availability are confirmed by a sales representative before anything is final. Nothing is sold, allocated or invoiced until you have that confirmation, and we may decline or adjust any line before then.

Stock and pricing

Stock counts and product details shown in the catalogue are indicative. They come from our inventory system on a delay and can change at any moment, including between the moment you load the page and the moment you submit. Grades and condition descriptions are our own assessment. Obvious errors in a listed figure do not oblige us to honour it.

Acceptable use

Do not scrape, resell or republish the catalogue data, do not attempt to access other accounts or parts of the system, and do not use automated tools to flood the offer endpoint. We may suspend or close an account for misuse, for repeated offers that are not followed through, or where we believe the account details are not genuine.

Availability and liability

The site is provided as-is. We do not promise it will be uninterrupted or error-free, and we may change or withdraw features. To the extent the law allows, we are not liable for losses arising from use of the portal, from reliance on indicative stock figures, or from periods when the site is unavailable. Nothing here limits liability that cannot legally be limited, and none of this affects the terms of an order once it has been confirmed in writing by a sales representative.

Changes and contact

We may update these terms; the date at the top shows when they last changed, and continued use of the portal after a change means you accept it. Questions go to [contact email] or [DNCL Techzone — postal address].